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COMPANY OVERVIEW
The company specializes in designing, sourcing and delivering furniture and flooring products
JOB RESPONSIBILITIES
1. Enforce and ensure the organization’s quality standards and protocols.
Together with the BD, develop and ensure that all products are developed and manufactured in line with customer and company requirements (material, finish, construction, mandatory standard etc).
Partner with BD to audit new factories, qualify and recommend new suppliers from a technical and quality perspective, compliance and standards
Conduct inline inspection of the process and ensure that company guidelines and protocols are being followed
Ensure suppliers receive and manufacture the products according to technical specifications and all specified requirements consistently for every batch.
Responsible for ensuring that all articles have full technical documents and uploading all documents on the system timely. (Before first inspection)
Set the standards for defect classifications being used in AQL-based quality inspections.
Carry out full annual inline inspection product review on “consistent” articles to ensure they are always within specification according to the technical documents.
2. Checking of samples and preproduction sample/master sample.
Check and approve samples of new products (for customers) against agreed specifications from Sales and ensure they are manufactured in line with specified material quality, construction, workmanship and finishing.
Perform sample inspection, generate sample report for sale review, and coordinate the sample shipment out with BS.
Run in-house tests on the product before sending to testing labs to ensure due diligence.
Follow up, check, and coordinate all test lab reports, assembly instructions, carton label, and loading instructions are in order and submit to customer/central Quality Engineer within the timeline.
Conduct final inspection confirmation for new articles alongside QC.
Checks QC inspection reports for new articles, new suppliers and/or new customers which is deemed as high risk.
Maintain a proper record of BOM and quality compliance for each product. This includes the identification of high-risk materials and waivers received from customers.
Change and update approved samples/swatches to ensure they are accurate for reference during QC inspections
3. Ensure clear and consistent product communication and provides development ideas
Prepare technical specifications for new products, packaging instructions, labeling instructions, detailed quality requirements and loading instructions (where required by customers) and send to Quality Manager for approval.
Ensure suppliers received latest updated technical documents including all required documentation and fully understood the instructions before commencing mass production.
Documents all technical information received from customer’s requirements onto the technical documents, so that factories have all relevant information required to manufacture the right product.
4. Managing products claim
Prepare and follow up on action plans for any failures, product returns or claims.
Ensure all corrective actions are implemented in suppliers’ processes to prevent recurrence of similar claims
JOB REQUIREMENTS
At least 5 years of technical/quality experience (Furniture/Building)
Have good experience in factory and process audit
Good understanding of workmanship quality
Supplier quality improvement
Good knowledge in product failure analysis `
Good knowledge in risk assessment of product, material quality, construction, workmanship and finishing
Degree education specialize in Quality Management, Engineering or equivalent.
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