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Company and Job Overview
JAC’s client is a BNPL company, looking for a Partnership Manager position.
Location: Ho Chi Minh City
Job Responsibilities
1. Lead Merchant Acquisition & MDR Negotiation
Proactively seek and engage potential merchant partners across sectors such as retail, services, and e-commerce.
Deliver compelling presentations on BNPL solutions, customizing value propositions and partnership formats to suit each merchant's business model.
Lead negotiations to secure favorable MDR rates and commercial terms aligned with the company’s profit objectives and risk appetite.
Collaborate with legal and business teams to finalize partnership agreements and ensure compliance.
2. Drive Merchant Relationship Management
Foster and maintain robust relationships with current merchant partners to ensure high levels of satisfaction and long-term collaboration.
Coordinate with cross-functional teams to ensure seamless merchant onboarding, integration, and settlement processes.
Take ownership of resolving merchant-related challenges, including transaction errors, customer complaints, and settlement concerns.
3. Conduct Market Intelligence & Strategic Development
Analyze competitor MDR structures and merchant incentives to formulate competitive offers.
Identify and prioritize high-potential merchant segments for tailored acquisition campaigns.
Continuously refine sales narratives and partnership strategies based on real-time market insights and feedback.
4. Internal Coordination & Performance Monitoring
Partner with internal stakeholders (Product, Risk, Legal, IT) to ensure end-to-end compatibility between merchant systems and internal workflows.
Monitor key performance metrics such as transaction volume, approval rates, repayment patterns, and margin contribution.
Recommend tactical changes or targeted initiatives to boost merchant performance and deepen engagement
Job Requirements
Bachelor’s degree or higher in Business, Economics, or a related field.
5+ years of experience in merchant acquisition, business development, or sales within the fintech or digital payments sector.
Proficiency in English (mandatory); Korean or Japanese language skills are a plus.
Demonstrated expertise in negotiation, especially when working with retail partners or merchant networks.
Excellent communication, presentation, and analytical problem-solving skills.
Familiarity with Vietnam’s retail landscape and MDR benchmarking.
Prior experience in BNPL, POS financing, card acquiring, or merchant partnerships.
Experience collaborating or negotiating in partnership with financial institutions is an advantage.
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