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Location
Hanoi city, Vietnam
Hanoi city, Vietnam
Company and Job Overview
Japanese IT outsourcing company
Job Responsibilities
- Maintain and update customer databases, ensuring accurate and up-to-date records.
- Initiate outreach to potential clients via phone or email to support business development efforts.
- Coordinate meeting schedules and manage calendars for the sales team.
- Respond to inquiries through phone and email, guiding customers appropriately.
- Assist in preparing sales materials, internal reports, and presentation documents.
- Help track and monitor performance indicators for inside sales activities.
- Provide general administrative support to the sales department.
- Join internal/external discussions to record meeting minutes promptly and accurately.
Job Requirements
Mandatory
- University graduate or higher.
- Solid computer skills (Word, Excel, Google Sheets, email communication).
- Comfortable handling phone-based communication.
- Able to input and manage data on CRM or internal systems without difficulty.
- Strong attention to detail and accuracy in administrative tasks.
- Japanese proficiency at business level (equivalent to JLPT N1).
Preferred
- Background in inside sales, sales coordination, or customer success.
- Experience handling outbound/inbound phone activities.
- Exposure to healthcare or IT-related industries.
- Strong logical thinking and interpersonal communication abilities.
- English language skills are an advantage.