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Location
Hanoi city, Vietnam
Company and Job Overview
Japanese IT outsourcing company
Job Responsibilities
Maintain and update customer databases, ensuring accurate and up-to-date records.
Initiate outreach to potential clients via phone or email to support business development efforts.
Coordinate meeting schedules and manage calendars for the sales team.
Respond to inquiries through phone and email, guiding customers appropriately.
Assist in preparing sales materials, internal reports, and presentation documents.
Help track and monitor performance indicators for inside sales activities.
Provide general administrative support to the sales department.
Join internal/external discussions to record meeting minutes promptly and accurately.
Job Requirements
Mandatory
University graduate or higher.
Solid computer skills (Word, Excel, Google Sheets, email communication).
Comfortable handling phone-based communication.
Able to input and manage data on CRM or internal systems without difficulty.
Strong attention to detail and accuracy in administrative tasks.
Japanese proficiency at business level (equivalent to JLPT N1).
Preferred
Background in inside sales, sales coordination, or customer success.
Experience handling outbound/inbound phone activities.
Exposure to healthcare or IT-related industries.
Strong logical thinking and interpersonal communication abilities.
English language skills are an advantage.