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Company and Job Overview
JAC’s client is a leading destination management company looking for a Indochina Travel Product Leader.
Location: Ho Chi Minh City
Job Responsibilities
Sitting at an integral cross-section, your role will be to fully realise the company’s strategic vision by ensuring that the company’s authentic, local, and experiential product range stands out from the competition.
Oversee product selection for high value agent tenders and key agent renewals.
Ensure the development of best practice processes for the designing of product globally.
Ensure research and benchmarking takes place for all newly designed product.
Monitor the customer segmentation and continually manage the product portfolio, ensuring there is a suitable range of product to match the different requirements of the company’s clients.
Quickly address gaps in the product range, whether by destination or travel theme.
Beyond the immediate request, show your interest in agents and partners and their clients to build "sticky" relationships.
Job Requirements
Bachelor's degree or equivalent, coupled with a minimum of five years of experience in product development and management within the travel industry.
In-depth understanding of the travel industry, with specific expertise in Indochina destinations.
Fluency in written and spoken English. Other languages are seen as an advantage.
Proven experience through extensive travel to or residence in our destinations is highly advantageous/pre-requisite.
Minimum of 12 months of team leadership experience.
Advanced problem-solving abilities
Customer-focused approach with a dedication to exceptional service delivery
Excellent verbal and written communication skills
Strong commercial acumen and analytical skills
Meticulous attention to detail and effective time/priority management
Strong interpersonal and presentation skills, adaptable across cultures
Proven ability to work independently and collaboratively within teams
Strong decision-making and leadership qualities
Willingness to travel for business as needed
Proficiency in Microsoft Office applications
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