Program Counselling Team leader (Oversea studies)

Program counselling team leader - Oversea studies

JD
 

• Displaying a strong commitment to customer service and taking proactive measures for sales and cross-sales, as well as diligently following up to convert potential leads into pipeline and final sales targets.
• Advising prospective students and their families on available study opportunities.
• Furnishing students with institution-related information either through face-to-face interactions or over the phone.
• Monitoring and tracking students' application progress, ensuring they are informed of offers or rejections from institutions.
• Providing guidance and support to prospective students in their entry visa application process.
• Maintaining accurate and timely updates of student applications within the Global database and team reporting system.
• Delivering excellent post-sales service to generate high levels of referrals from parents and students.
• Planning and executing promotional activities at local institutions and offices.
• Coordinating and assisting with exhibitions and other educational events in Danang/Hanoi.
• Offering interpretation services for institutions during seminars, interviews, and exhibitions.
• Cultivating strong relationships with students, their families, local and institution clients, and visa offices.
• Welcoming and servicing institutions during their visits to the office.
• Manage team meetings and training sessions.

Requirements

• Possess 5 years of experience in educational advising (English courses, professional courses, or overseas study consulting) or consulting within the banking services sector.
• A preference and an advantageous factor would be having expertise in overseas study consultancy for countries such as Australia, the US, etc
• Exhibit exceptional skills in communication, articulation, and a strong customer-centric approach.
• Showcase robust sales abilities and the capacity to cultivate and broaden customer relationships.
• Demonstrate the capability to perform effectively in high-pressure environments and meet set targets.
• Exhibit proficient and effective business communication skills in both English and Vietnamese 
• Candidates must hold at least a Bachelor's Degree

Apply online or feel free to contact me directly for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
 
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