Deputy Manager, Bancassurance (Back Office)

Company and Job Overview
JAC’s client is a Japanese Non-life Insurance company, looking for a Deputy Manager, Bancassurance (Back Office) position.
Location: Ho Chi Minh City

Job Responsibilities
Business development

• To plan proactively and act on new business opportunities
• To bring the company’s products to new clients and businesses, taking a key role in maintaining relationships and taking care of clients for the purpose of business development.

Client Service

• To review renewal list for timely reminders to clients
• To offer quotations for clients
• To issue insurance policies
• To conduct non-life insurance seminars for both current and potential clients (explain the cover of insurance policy and claim procedure)

Product/system development

• Design new products, enhance current products as partner’s requirement
• Update market trends and propose new products to compete with other insurers
• Enhance the current system and work with internal or third parties to improve system/platform/portal

Outstanding/Unclear Premium

• To update the status of outstanding premium and follow up the overdue premium to ensure collecting premium fully and timely

Business Administration

• To manage all the activities of Banca Department – HCM office
• To develop effective marketing strategies and plans
• To manage the overall operational, budgetary, and financial responsibilities and activities of the department
• To plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output
• To establish and maintain relevant controls and feedback systems to monitor the operation of the department
• To review performance data that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness
• To prepare periodic reports for management, as necessary or requested, to track strategic goal accomplishment
• To perform other duties and responsibilities, as assigned

With concerned departments:
To cooperate with Claims Divisions:

• To settle the claim smoothly for customers in compliance with the company’s procedure
• To follow up any pending claim cases
• To organize risk/claim management seminars, risk survey at client’s site
• To follow up with the Business Processing Division for operation matters

To coordinate with Underwriting Division:

• To work closely with the Underwriting Division for quotation and coverage
• To cooperate with Loss Control Engineer to make risk survey at client’s site
• To coordinate with other related Divisions / Departments for all related works if any

Others:

• To update the market trends directly influenced the company’s business activities.
• To work with other divisions and external parties for system development
• To report any unusual problems, if any.
• To execute other office work as required by the Company

• To provide training to bank staffs and to the Bancassurance team

   

Job Requirements

• University or college graduation
• English fluency
• At least 3 years’ marketing and sales experience in non-life insurance field
• Strong marketing sense
• Clearly understand the working procedure and flow chart
• Know well all insurance products and be able to explain to clients their coverage

• Be highly aware of the requirement to be professional to provide high quality service to clients