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Call Monitoring for a reputable Japanese IT company

役職名: Call Monitoring for a reputable Japanese IT company
勤務地: ハノイ
給与: VND 180,000,000 - 240,000,000 (Annual)
求人番号: PR/095339
求人情報掲載日: 2025/11/04 19:51

Company Overview

A reputable Japanese IT company

JOB Responsibilities
  • Conduct call monitoring: check and detect errors in the AI Call system's dialogue scripts.

  • Listen to conversation recordings (during the implementation phase or after the hospital has started operating) to identify inaccuracies.

  • Report errors and send feedback to the Japanese side to adjust the scripts.

  • Review and cross-check error data sent by customers through the admin system.

  • Collaborate with Japanese personnel to ensure the quality of the project.

JOB requirement
  • Japanese reading and writing skills equivalent to N2 level or above, with preference for listening, speaking, and pronunciation skills.

  • Ability to concentrate, analyze conversation content, and accurately detect errors.

  • Logical thinking, quick-witted, able to categorize and identify inconsistencies in conversations.

  • Capable of testing and reviewing script flows, detecting inconsistencies, and proposing adjustments.

  • Meticulous, highly responsible, careful, and proactive in work.

  • Flexible, good at team coordination, able to quickly adapt to work environments and processes.

BENEFIT
  • Salary up to 20,000,000 VND gross.

  • 2-month probation period with 85% of the salary.

  • Tet bonus and annual performance bonus; salary increase once a year.

  • Quarterly teambuilding activities.

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