CUSTOMER SERVICE OPERATIONS
COMPANY OVERVIEW
Our client is a leading provision of technologies is recuiting customer service operation.
JOB RESPONSIBILITIES
Our client is a leading provision of technologies is recuiting customer service operation.
JOB RESPONSIBILITIES
- Provides pre-sales and/or post-sales consulting to benefit Keysight customers in areas such as product/service order fulfillment processes
- Manages and coordinates the end-to-end customer experience (from order to installation)
- Resolves customer service issues for complex, multi-country or multi-regional accounts.
- Acts as a liaison between customers and appropriate internal organizations such as sales, manufacturing, logistics and service delivery to resolve customer inquiries
- May identify and follow up on business opportunities.
- May be responsible for project management of country, regional or multi-country projects.
- Determines and develops approaches to assignments.
- Leads customer service projects requiring coordination with other functions.
JOB REQUIREMENTS
- Bachelors or Masters Degree or University Degree or equivalent.
- Typically 3-4 years relevant experience for entry to this level.
- Requires in-depth knowledge and experience in job and ability to work independently.
- Spoken & written language skillset: Vietnamese, English & Chinese is preferred
- Prior order management or customer service experience preferred
JOB BENEFITS
- Salary from 28.000.000 to 40.000.000 VND Monthly + Bonus (Negotiable)
- 13th month salary + allowance
- Premium Healthcare & Insurance Package.
- Global working environment & Abroad Opportunities
- Training & Development Opportunities
Apply online or feel free to contact us directly for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
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