The Supply Chain Management (SCM) Consultant role supports clients in identifying operational challenges and improving supply chain, logistics, and information technology processes. The position combines business analysis, solution development, project leadership, and stakeholder engagement within an international consulting environment.
Responsibilities
Collect information about clients’ businesses through observation, interviews, surveys, reports, and other appropriate research methods
Analyse and interpret information to identify operational weaknesses, business challenges, and their underlying causes
Assess critical issues within clients’ supply chain management and logistics operations and information technology systems, and recommend improvements to management and operational processes
Lead consulting projects and support consultants in delivering assessments, business process flows, business requirements definitions, and fit-and-gap analyses
Recommend appropriate information technology and non-information technology solutions to address identified gaps
Negotiate and facilitate key discussions in Vietnamese and English, and work with internal departments to deliver appropriate consulting services
Support presales activities and prepare proposals for consulting projects
Contribute to employee recruitment, identify potential alliance partners in Vietnam, and prepare reports for the head office
Requirements
5 to 10 years of consulting experience with a consulting firm or comparable experience within a private company
Deep understanding of supply chain operations within logistics or manufacturing companies, including manufacturing process management and improvement, sales forecasting, supply chain planning, inventory management, material handling, warehouse or transport assignment, sales order management, and purchasing management
Deep understanding of logistics-related information technology solutions, including Supply Chain Planning (SCP), Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Warehouse Management Systems (WMS), and Transportation Management Systems (TMS)
Strong logical thinking, negotiation, and team leadership skills
Excellent documentation and presentation skills using Microsoft PowerPoint and Excel
Business-level English proficiency; native or professional-level Vietnamese proficiency preferred
Strong motivation to develop a career in business consulting
Excellent communication skills, particularly in interviewing clients, facilitating meetings, and coordinating clients with other stakeholders
Experience working as a project manager on at least one consulting project
Ability to prepare key consulting deliverables, including assessments, business process designs, business requirements, and financial policies
Preferred qualifications:
Experience implementing SCM or SCP solutions, including SAP Sales and Distribution, SAP Materials Management, other ERP systems, SAP Advanced Planning and Optimisation, or JDA
Experience implementing sales management solutions, including Salesforce, Microsoft Dynamics CRM, Zoho CRM, or SugarCRM
Experience implementing logistics solutions, including Infor WMS, Manhattan, or SAP Warehouse Management
Experience designing business processes and system requirements
Experience managing consulting projects or working within a Project Management Office
About the company
A Japan-based business consulting firm with international operations. The organisation provides consulting services focused on business strategy implementation and transformation across a range of industries.