[Services] Event Operations Manager

Location: Hanoi, Vietnam

Company Overview

A global-standard event organization operating internationally, delivering complex, high-impact events across multiple markets.

Job Responsibilities

• Lead the end-to-end operational planning and execution of large-scale events, including conferences, exhibitions, festivals, brand activations, and major entertainment or sports events.

• Develop and manage detailed operational plans covering staffing, schedules, logistics, technical production, suppliers, and venue coordination.

• Work closely with internal teams and external partners such as production houses, technical crews, vendors, venues, and agencies to ensure seamless collaboration.

• Take full ownership of on-site operations, ensuring smooth event delivery and promptly addressing and resolving any issues that arise.

• Ensure all operational activities comply with established procedures, safety regulations, and quality standards.

• Manage and track operational budgets, maintaining cost control while optimizing resources and efficiency.

• Oversee supplier performance and ensure all deliverables meet contractual and quality expectations.

• Prepare comprehensive post-event reports, evaluate operational performance, and recommend improvements for future events.

• Travel domestically and internationally as required by project scope and event requirements.

Job Requirements

• Proven hands-on experience in event operations, ideally with exposure to large-scale or international events.

• Strong planning, coordination, and time-management capabilities.

• Ability to perform well under pressure in fast-paced, deadline-driven environments.

• Effective communication and collaboration skills; comfortable working with overseas partners.

• Proficiency in English for professional communication is a strong advantage.

Benefits

• Attractive salary and comprehensive benefits package, commensurate with experience and performance.

• Opportunity to work in an international, professional, and multicultural environment.

• Direct involvement in high-profile, large-scale event projects with regional and global exposure.

• Clear pathways for skill development, career growth, and advancement within the event industry.