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Regional Application Specialist

Job title: Regional Application Specialist
Contract type: Permanent
Location: Vietnam
Specialisation:
Salary: $0 - 50 k
Start date: 07 Sep 2020
Job Reference: 03708
Contact details: Thuy Bui Bich
Contact email: thuy.buibich@jac-recruitment.com
Job published: 11 days ago

 

The role of the Application Specialist, Region Asia Pacific is to consult, train and support Elekta’s Comprehensive Solutions customers in the effective use of software and hardware including remote, on-site and classroom training, remote support and assistance in the development of training and application support materials.

 

DUTIES:

Training and Education

• Independently provide Applications training on Elekta’s Comprehensive Solutions both on-site and in Elekta premises.

• Accurately assess advanced training needs. Develop session goals and length of training with clients. Determine attendees for each planned session. Coordinate schedules cognizant of customer constraints. Deliver training as planned.

• Prepare for and deliver assigned courses as required for any in-house training (internal and external). Document continuing education credits following written procedures.

Support

• Support pre-sales support and post project application support in certain areas/countries based on the demand.

• Support the installed base remotely and onsite as required

General

• Liaise with other members of the Elekta team to address any existing Customer concerns promptly & effectively.

• Attend Conferences (as required), to maximize Users perceptions of long-term continuity and reliability of Elekta

• Maintain knowledge of current and past Elekta’s Comprehensive Solutions products

• Stay current on all new products.

• Submit timely and accurately; on sites reports, timesheets, expense reports, TLD badges

and other paperwork as assigned.

• Maintain all company-leased equipment, including company computer, parts, and tools.

• Perform other related duties as assigned or requested.

• Incorporates Elekta Values into all department functions and responsibilities.

• Adhere to all Elekta directives, policies and procedures.

• Assist Elekta sales staff and distributors with technical advice for existing and future sites.

 

Qualifications & Experience:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

The

requirements listed below are representative of the knowledge, skill and/or ability required

• Tertiary Qualifications in Radiation Therapy / Medical Physics / related discipline(s)

• Familiarity/proficiency with the following: Outlook, Word, Excel, PowerPoint, WebEx

Skype for Business, and Salesforce

• Familiarity with curriculum development process and adult educational methodologies

• Working knowledge/understanding of all Elekta’s Comprehensive Solutions products and

proficiency in assigned product specialties

• Strong verbal and written communication skills

• Strong presentation skills (ability to communicate effectively to a group)

• Ability to effectively interact with customers (via phone and face-to-face)

• Demonstrated experience communicating with individuals at all levels of the organization

• Must be able to travel up to 50-75% of the time

 

BENEFITS:

·         Salary: Negotiable

·         Annual leave – 15 days per year

·         Group medical insurance – covering employee and including outpatient, inpatient and dental care

·         Group life insurance – covering employee and including Term Life and Personal Accident

·         Salary review is on annual basis

 

Please note that application is in English is preferred and should include:

- CV with your mobile phone number & email for contact

We’d like to thank all applicants for your interest, however only those candidates selected for interviews will be contacted.