.png)
Company Overview
A company in the financial services industry is hiring for an IT Chief Manager position.
Job Description
Lead and manage the daily operations of the IT team, including task assignment, progress monitoring, and quality control
Support team development activities such as recruitment, onboarding, and capability enhancement
Ensure the stable operation of integrated internal and external systems while monitoring system performance and reliability
Investigate system incidents, identify root causes, coordinate recovery actions, and implement preventive measures to minimize future risks
Review deployment-related activities including impact assessments, testing results, rollback planning, and post-deployment monitoring
Plan and manage IT projects while collecting business requirements and proposing suitable IT solutions
Coordinate with affiliates and external development partners to manage development priorities, requirement tracking, and project progress through Jira or similar tools
Review deliverables and support the handover process from external vendors
Manage IT infrastructure including servers, networks, cloud environments, user access controls, and data protection measures
Prepare operational reports, project updates, and risk reports for management while maintaining accurate operational and handover documentation
Qualifications
Experience in IT team management or IT operations management
Experience handling system operations, incident response, deployment review, and post-deployment monitoring
Basic understanding of infrastructure, servers, networks, cloud environments, and IT security
Experience working with external vendors, affiliates, or development partners
Experience managing requirements and tracking project progress using Jira or similar tools
Strong communication skills in both Vietnamese and English
Background in fintech, BNPL, consumer finance, or banking IT is an advantage
Experience coordinating IT operations within a Vietnamese entity under a Korean or Japanese parent company is preferred
#LI-JACVN