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[Homebase-Hanoi] Regional Application Specialist in Radiation Therapy

Job title: [Homebase-Hanoi] Regional Application Specialist in Radiation Therapy
Contract type: Permanent
Location: Vietnam (Hanoi)
Specialisation:
Salary: Negotiable
Start date: 04 Sep 2020
Job Reference: 03703
Contact details: Nguyen Thuy Linh
Contact email: ThuyLinh.Nguyen@jac-recruitment.com
Job published: 11 days ago

[Homebase – Hanoi] Medical Company

Position: Regional Application Specialist, Region Asia Pacific

1.       Job description:

Consult, train and support company’s Comprehensive Solutions customers in the effective use of software and hardware including remote, on-site and classroom training, remote support and assistance in the development of training and application support materials.

 

 Training and Education

• Independently provide Applications training on Company’s Comprehensive Solutions both on-site and in company premises.

• Accurately assess advanced training needs. Develop session goals and length of training with clients. Determine attendees for each planned session. Coordinate schedules cognizant of customer constraints. Deliver training as planned.

• Prepare for and deliver assigned courses as required for any in-house training (internal and external). Document continuing education credits following written procedures.

 

Support

• Support pre-sales support and post project application support in certain areas/countries based on the demand.

• Support the installed base remotely and onsite as required

 

General

• Liaise with other members of the team to address any existing Customer concerns promptly & effectively.

• Attend Conferences (as required), to maximize Users perceptions of long-term continuity and reliability of the company

• Maintain knowledge of current and past company’s Comprehensive Solutions products

• Stay current on all new products.

• Submit timely and accurately; on sites reports, timesheets, expense reports, TLD badges and other paper work as assigned.

• Maintain all company-leased equipment, including company computer, parts, and tools.

• Perform other related duties as assigned or requested.

• Incorporates Company Values into all department functions and responsibilities.

• Adhere to all company directives, policies and procedures.

• Assist sales staff and distributors with technical advice for existing and future sites.

 

 

2.       Requirement

Tertiary Qualifications in Radiation Therapy / Medical Physics / related discipline(s)

• Familiarity/proficiency with the following: Outlook, Word, Excel, PowerPoint, WebEx Skype for Business, and Salesforce

• Familiarity with curriculum development process and adult educational methodologies

Working knowledge/understanding of all company’s Comprehensive Solutions products and proficiency in assigned product specialties

• Strong verbal and written communication skills

• Strong presentation skills (ability to communicate effectively to a group)

• Ability to effectively interact with customers (via phone and face-to-face)

• Demonstrated experience communicating with individuals at all levels of the organization

• Must be able to travel up to 50-75% of the time

 

3.       Benefit:

·         Salary: Negotiable

·         Annual leave – 15 days per year

·         Group medical insurance – covering employee and including outpatient, inpatient and dental care

·         Group life insurance – covering employee and including Term Life and Personal Accident

·         Salary review is on annual basis

We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding.