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Company Overview
Our client is a leading Manufacturing company headquartered in Canada, seeking an experienced professional IT Operation Admin, working at HCMC office.
Job Description
Monitor systems proactively and optimize event management for real-time visibility.
Handle incidents and problems, lead RCA, and communicate updates to stakeholders.
Define and refine alarm thresholds to reduce false positives.
Oversee post-change activities and minimize operational risks.
Ensure smooth operations through SOPs, reporting, and vendor coordination.
Requirements
7+ years in IT support (or 3+ years as system administrator) with strong IT operations expertise.
Skilled in managing multi-site infrastructure and networks; hands-on experience in end-user and manufacturing environments.
Excellent collaboration and communication skills; able to work across all organizational levels.
Fluent in English for global interaction and stakeholder engagement.
Available for rotating shifts to support 24/7 operations.
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