The Digital Architect Manager role plays a key part in advancing digital transformation and technology enhancement initiatives across the organisation. Based in Hanoi, the position leads the development of digital insurance platforms and customer service channels while supporting system integration, operational improvement, and team capability development.
Responsibilities
Lead and contribute to company-wide digital transformation initiatives and technology enhancement projects
Develop and optimise online insurance sales platforms and digital customer service channels
Coordinate with internal stakeholders to streamline digital operations and improve customer journey experiences
Design and implement innovative digital solutions for existing and emerging customer segments
Identify new technological opportunities to strengthen digital business performance and operational efficiency
Support daily activities and strategic execution within the digital business function
Assist in establishing and improving internal workflows, operational guidelines, and project procedures
Mentor and guide junior team members to enhance technical capabilities and team effectiveness
Monitor project timelines and ensure high-quality deliverables across all digital initiatives
Prepare reports and perform additional assignments as requested by management
Requirements
Bachelor’s degree in Computer Science, Information Technology, or a related discipline; a postgraduate qualification will be an advantage
Professional certifications in software development or system architecture are preferred
Fluent English communication skills
Hands-on experience with programming languages such as Node.js, JavaScript, PHP, and C#
Familiarity with frameworks including React, Express.js, Laravel, .NET Framework, or .NET Core
Strong understanding of software architecture, development methodologies, and application programming interface integrations, including RESTful and SOAP
Knowledge of system design patterns and development optimisation tools
Commercial mindset and understanding of digital business operations
At least 4 years of experience in digital platform development and system integration projects
Previous exposure to e-commerce platforms or digital distribution systems will be an advantage
Benefits
Performance-based bonuses and additional allowance programmes
Premium healthcare and accident insurance coverage for employees and eligible dependants
Professional training sponsorship, certification support, and career development opportunities
Generous annual leave entitlement and premium annual health checks
Dynamic, multinational, and professional working environment
Company outings, team-building activities, and employee engagement events
Clear career progression and exposure to strategic business initiatives
About the company
A Japan-based company in the non-life insurance industry with operations across Asia, including Vietnam. The organisation provides insurance solutions to businesses and individuals through its regional network.
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