Customer Service

Job title: Customer Service
Contract type: Permanent
Location: Vietnam (Ho Chi Minh City)
Salary: 500~700 $
Start date: 08 Feb 2021
Job Reference: 04068
Contact details: Dao Thi Thu Huong
Contact email:
Contact-phone: +84 28 3821 7730
Job published: 22 days ago


  • Receive PO from Customers and check stock levels and delivery times.
  • Plan and prepare the delivery schedule in order to meet the customer delivery due date.
  • Issue P/O to supplier for purchase and order of trading material according to plan.
  • Make arrangements for deliveries of trading materials.
  • Issue invoices and request D/O from suppliers or transports.
  • Control stock levels of trading materials for normal deliveries.
  • Coordinate with customers and suppliers to ensure smooth deliveries of trading.
  • Work and negotiate with customers.
  • Reflect all work in company systems.
  • Any task assigned by superior.


  • Having strong communication and negotiation skills (both in Vietnamese and English).
  • Good knowledge of Incoterms.
  • MS Office skill (especially Excel), careful, attention to detail and accuracy.
  • Age: Under 25, Have 1-2 year experience about logistics/ import-export field.
  • University degree relates to logistics/ import-export field.