Finance Customer Service

Advertised on : 10 Aug 2018 | Closing date : 09 Sep 2018

  Job Reference : 01863

The company is one of Japan’s leading financial institutions to offer highly fruitful financial products & services to all its customers, both in Japan and abroad. Along with the business expansion and further development of talent manpower in Vietnam, we are looking for a suitable qualified candidate for the following position in Hanoi Branch:


  • Handling the inquiries/application from customers over the counter.
  • Handling cash deposit & withdrawal.
  • To receive application for outgoing Remittance from customer and check supporting documents to ensure the compliance with SBV regulation for foreign exchange control;
  • Deal with all incoming telegraphic transfer (Swift, Electronic Clearing (CITAD), Vietcombank Electronic Payments (VCB Money)
  • Confirm all transactions are complied with the regulation of Compliance and Anti Money laundering of Head Office and State Bank of Vietnam.


Job requirements:

  • University degree.
  • Good command of Microsoft Office esp Excel and Ms. Access
  • Fluent in English (oral & written), Japanese language is an advantage.
  • Good interpersonal and communication skills.

·      Good sense of carefulness, teamwork, responsibility, initiative and hard-working.

  • Ability to work in a team under high pressure and willing to work overtime if necessary.

·       Understanding of Law on foreign exchange control is preferable.

·         1-3 years’ banking experience is preferable.



Location:                    Hoàn Kiếm, Hà Nội.

Working hours:          Mon-Fri (8:00 – 17:00)


Functional Areas : Banking and Financial Services;Banking Operations;Legal & Compliance
Type of Employment : Permanent
Minimum Experience : 1
Work Location : Vietnam (Hanoi)
Salary Description : Negotiation

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